Frequently Asked Questions
Everything you need to know about Muddy Mat and your order.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental US. International orders may take 10 to 21 business days depending on the destination.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
How do I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are your mats machine washable?
Yes, Muddy Mats are designed for easy care. Simply machine wash on a cold, gentle cycle and air dry or tumble dry on low heat to keep them looking brand new.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer wholesale pricing?
We do! If you are interested in placing a bulk order for your business or retail shop, please contact our support team at [email protected].